Welcome to Bitjali. These Terms & Conditions ("Terms") apply to your use of the Bitjali platform and all its services. By visiting the website, opening an account, or participating in any game, you automatically Terms & Conditionsand agree to its terms.
Bitjali is an online gaming and betting platform built specifically for users in Bangladesh. We offer live betting on cricket, football, and more, along with fish games, bingo, and a range of other gaming services.
This Terms & Conditions Bitjali reserves the right to update these terms at any time. Notice of changes will be posted on the website. Continued use of the platform after any update constitutes acceptance of the revised terms.
Important Information
If you have any difficulty reading or understanding these Terms, please reach out to our support team. We are always happy to help.
To register an account with Bitjali, you must meet the following requirements. Bitjali's Terms & Conditions Only eligible individuals may use this platform, as specified.
- Age Restriction: You must be at least 18 years old to open an account. All Bitjali services are strictly off-limits to minors.
- One Account: Each individual may only hold one account. If multiple accounts are found, all will be closed and balances may be forfeited.
- Accurate Information: During registration, you must provide your correct name, date of birth, address, and phone number. Providing false information is a violation of Bitjali's terms and conditions.
- Password Security: Keeping your account password confidential is your responsibility. You are accountable for all activity carried out on your account.
- Verification: Bitjali may request identity verification documents at any time. Withdrawals may be put on hold until verification is complete.
- Account Transfer Prohibited: Transferring or selling your account to another person is strictly prohibited.
By completing registration, you confirm that you meet all of the above requirements and agree to Bitjali's Terms & Conditions you agree to comply with.
Bitjali supports all major mobile payment methods in Bangladesh. Bitjali's Terms & Conditions All financial transactions are conducted in accordance with the following rules.
- Minimum Deposit: The minimum deposit is BDT 100. Funds are credited instantly via bKash, Nagad, and Rocket.
- Minimum Withdrawal: The minimum withdrawal is BDT 500. Withdrawals are typically processed within 24 hours.
- Withdrawal via Same Method: Withdrawals must be made through the same payment method used for the original deposit.
- Verification Required: Account verification must be completed before making a withdrawal. Withdrawals may be delayed if KYC documents are not submitted.
- Suspicious Transactions: Bitjali reserves the right to investigate any transaction that appears suspicious. Withdrawals may be placed on hold during the investigation.
- Chargebacks Prohibited: Initiating a chargeback on any deposited funds will result in account closure.
Fast Payment Guarantee
Bitjali guarantees prompt payment of all winnings. If you experience any delay, please contact our support team.
Bitjali's Bonus & Promotions Terms & Conditions Applicable to each offer individually. The general rules below apply to all bonuses.
- Welcome Bonus: New members receive a welcome bonus on their first deposit. This bonus is available once only and is subject to specific wagering requirements.
- Wagering Requirements: A wagering requirement must be met before bonus funds can be withdrawn. Requirements vary for each bonus.
- Bonus Expiry: Each bonus has an expiry period. Bonuses not used within the specified time will be forfeited.
- Bonus Abuse: Any attempt to abuse bonuses will result in forfeiture of the bonus and may lead to account suspension.
- Bonus on Multiple Accounts: The same individual may not claim bonuses through multiple accounts.
- Bitjali's Jurisdiction: Bitjali's decision is final in all matters relating to bonus issuance or cancellation.
Full terms for weekly cashback, reload bonuses, and loyalty rewards will be listed alongside each offer. Bitjali's Terms & Conditions We reserve the right to withdraw any bonus in the event of suspected fraudulent activity.
All games and betting activities on Bitjali are governed by the following Terms & Conditions governed accordingly. While each game has its own rules, certain general principles apply across all games.
- Finality of Bets: Once a bet is confirmed, it cannot be cancelled. Please verify all details before placing your bet.
- Technical Issues: If a game is interrupted due to a server issue or loss of internet connection, the stake will be refunded.
- Odds Changes: Odds in live betting change in real time. The odds at the moment a bet is confirmed are the ones that apply.
- Match Cancellation: If a match is cancelled or does not take place, all bets on that match will be voided and stakes refunded.
- Maximum Win Limit: There is a maximum winning limit per betting event. Please check the game lobby for details.
- Bets Placed on Incorrect Information: Bitjali reserves the right to void bets placed due to incorrect odds or technical errors.
Separate rules apply to Fish Game and Bingo participation. Bitjali is committed to ensuring fair gaming at all times.
Bitjali's Terms & Conditions The following activities are strictly prohibited. Violations will result in account closure and forfeiture of balance.
- Match Fixing: Placing bets based on prior knowledge or manipulation of match outcomes is strictly prohibited.
- Bots or Automated Software: The use of automated programs or bots in gaming or betting is strictly prohibited.
- Money Laundering: Any attempt to launder illegal funds through Bitjali is strictly prohibited and subject to legal action.
- Hacking or System Damage: Unauthorized access to or tampering with Bitjali's systems is strictly prohibited.
- Harassment of Other Members: Threatening, insulting, or harassing other members is strictly prohibited.
- False Identity: Opening or operating an account under another person's identity is prohibited.
Warning
If any prohibited activity is detected, Bitjali may close the account without prior notice and pursue legal action where applicable.
Bitjali believes gaming should be about entertainment, not addiction. Our Terms & Conditionsis a commitment to responsible gaming.
- Deposit Limit: Members can set their own daily, weekly, or monthly deposit limits.
- Self-Exclusion: Members can temporarily suspend their own account at any time to take a break from gaming.
- Cooling-Off Period: A cooling-off period of anywhere between 24 hours and 6 months can be set.
- Minor Protection: We are committed to preventing anyone under the age of 18 from accessing the platform.
- Support Resources: If you experience gaming-related issues, our support team can provide information on professional assistance.
For our full responsible gaming policy, please visit Responsible Play View the page.
Bitjali places the highest priority on protecting your personal information. Our Terms & Conditions outlines how your information is collected, stored, and used, as detailed below.
- Data Collection: We collect information provided at registration, transaction details, and gaming history.
- Use of Data: Your information is used solely for service improvement, verification, and legal compliance purposes.
- Third-Party Disclosure: Your information will not be sold or shared with any third party except where required by law.
- Cookie Policy: We use cookies to improve your website experience. You can manage cookie preferences through your browser settings.
- Data Protection: Your information is stored on encrypted servers and undergoes regular security audits.
For our full data protection policy, please visit Privacy Policy View the page.
Bitjali's Terms & Conditions Violations or suspected suspicious activity may result in temporary or permanent account suspension.
- Temporary Suspension: An account may be temporarily suspended during an investigation. If cleared, the account will be fully restored.
- Permanent Closure: In cases of serious rule violations, accounts may be permanently closed without prior notice.
- Balance Refund: If an account is closed under normal circumstances, any valid balance will be refunded. However, balances may be forfeited if the closure is due to a rule violation.
- Self-Exclusion: Members may also request account closure themselves. Any valid balance will be refunded within 7 business days of the request.
- Appeal Process: Account closure decisions may be appealed through our support team. You will receive a decision within 14 business days.
About Appeals
To appeal an account closure, please contact us via support email. Every appeal is reviewed fairly.
Bitjali reserves the right at any time to amend these Terms & Conditions reserves the right to partially or fully amend these terms at any time. Notice will be posted on the website before any changes take effect.
- Notice Procedure: Members will be notified of significant changes to the terms via email or website notice.
- Effective Date: The effective date of each change will be clearly stated.
- Applicable Law: These Terms are governed by applicable law. Any disputes will be resolved through arbitration.
- Limitation of Liability: Bitjali's liability is limited for losses arising from technical issues, cyberattacks, or events beyond our control.
- Entire Agreement: These Terms & Conditions constitute the entire agreement between Bitjali and the member.
This Terms & Conditions Contact our support team for any questions. We are always here to help.